Contact Centre Team Leader

A public sector organisation in South Birmingham with a real family feel to the organisation need an experienced Contact Centre Team Leader for a six month contract!

Supporting a planned absence, they have a fantastic work culture and require a Contact Centre Team Leader to oversee the day to day running of the project.

The role

Working 37 hours a week, it is an operation requiring a Contact Centre Team Leader who will put customers first

  • Duties will include monitoring wall boards and performance stats
  • The responsibility to ensure the Reception area is also covered falls within this post
  • The position of Contact Centre Team Leader is quite general within the business and won’t require the undertaking of 1-2-1’s or taking calls

 

To be successful

  • Previous experience in a Contact Centre Team Leader or Supervisor position

To secure this amazing opportunity, please do get in touch and show your interest!

We would like to thank you for taking the time to apply for this vacancy.  If you are not selected for this particular position, your CV will be kept on file and you may be contacted for other suitable roles in the future.

 

Submit Your Application

Please Note: All fields marked with * are required. If you would like to apply for this position but are unable to complete a required field for any reason, please call us on 0121 705 0077.

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